About Us

We believe your people are the key to unlocking value for your customers, ensuring your business can remain competitive in our ever-changing world.

By providing bespoke training and coaching, we support leaders and teams with better ways to deliver business outcomes.

We are masters at helping businesses build internal capability and agility to tackle challenges as they come, providing levels of support that flex with your business needs.

Our Point of Difference

We were formed in 2017, from a desire to broaden our reach beyond our corporate roles, to create positive change in the way teams and organisations work. In 2018, the core team got together with a change practitioner who noticed a gap in the Agile transformation market. Consultancies were simply not applying change management principles to Agile adoptions. In fact, many adoptions that were started with training/coaching in one area (e.g. Ways of Working), would neglect a systems approach that extended into other areas (e.g. Strategy, Product).

We lead with bleeding-edge visualisation techniques and facilitation skills. Organisations engage us over and over again to plan and deliver workshops because we can work a room and cut through to what’s important.

Statistics

Leaders supporting remote work post Covid [GARTNER] 80%
Companies planning to increase use of Agile in the next 12 months [SOA20] 55%
Companies cite Agile as benefiting team morale [SOA20] 59%
Companies experiencing growth in revenue and profit with an Agile adoption [HBR] 60%

Our team

Today, we are a cross-functional team of 5 coaches, 2 of whom are PROSCI change management trained, with a combined experience of 60 years in Delivery, Change and Product Management.  These combined strengths allow us to provide a holistic offering that is unmatched in APAC.

Services

Delivery Process Review

Through 1-1 interviews, feedback workshops, attending and observing meetings, we will co-create an objective picture of your challenges and opportunities. Leveraging our experience with Delivery, a recommendations report and debrief is included.

Strategic Alignment

We work directly with you and your stakeholders on all things strategy – from co-creating one to reviewing an existing strategy.  We challenge your organisation with a two-pronged approach – balancing pragmatism with outside-the-box thinking.

Agile Team Facilitation "On-Tap"

We act as catalysts by assimilating into your teams to guide practices while shaping a culture of sustainable high performance. We have a panel of experience ATFs and Scrum Masters available on-tap. We partner with companies who’s Agile resourcing needs shrink and grow over-time.

Kanban Training

Learn the Kanban Method popularised by Toyota’s lean manufacturing. Learn and experience principles to get your team delivering in a state of “Flow”.  Talk to us about getting this course subsidised through NZTE if you are a small business (<50).

Workshops and Team Building

Our highly interactive workshops are perfect for team building, ideation, and kick-starting new projects. As neutral facilitators, we do the heavy lifting so you can fully participate. All activities are fully customised towards your outcomes. We use best of breed visual thinking tools to really engage your team.

Who we work with

Making change work for people
not the other way around

Latest Articles

  • Zoom Video Meeting Visual Cues

    Every been frustrated trying to get the attention of your virtual meeting host? Don’t want to interrupt but need to send a subtle message? Presenting our FREE virtual meeting cue cards. They are made with royalty-free icons from thenounproject.com You can use them on your phone by full-screening the icons in this gallery, or have

  • #thevisualcoach

    We are proud to launch our new visual facilitation specific portfolio. Introducing thevisualcoach.co.nz Why a new brand, you might ask? Over the past few months, with people returning to offices and in-person events starting, we have been involved in several large scale events. The effect of large paper-based visuals at these events has been astounding,

  • Virtual BRP / PI Planning Checklist

    Have you been tasked with facilitating a large virtual meeting (100+ participants)? We asked Agile Coach Zhi Lee what was on his checklist for running virtual Big Room Planning by way of example. Having successfully run 6 BRPs as well as 4 large training exercises with remote participants over the course of 2020 and 2021,

  • Running an Urgent Retro for a Topic you know nothing about

    We were asked recently to run a retrospective with very short notice. Here’s an approach for becoming a master at running a retrospective at short notice for a topic or project you know little about! We employ the 5 stage retrospective process advocated Diana Larsen and Esther Derby.

  • Meeting Evaluation Canvas

    Are you relentlessly getting bogged down with Zoom fatigue due to ineffective and too many meetings? Are you seeing a symptom of bad planning, risky work, or a rollover from a previous “bad” meeting? Have you thought of taking a step back as an entire team and rating the effectiveness of your meetings? We designed

Upcoming Public Courses

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